By accessing and using our review removal services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
We provide review removal services to assist businesses in addressing reviews that may violate review policies. Our services include content analysis, strategy development, and collaboration with moderation team.
You agree to provide accurate and truthful information regarding your business and any reviews you wish to be removed.
You must cooperate fully by supplying necessary documentation, such as staff reports, invoices, home care instructions, or any other relevant evidence we may request.
You acknowledge that our services do not guarantee the removal of every review, as each case is subject to policies and the decision-making process.
The payment for our services is due upfront or as specified in the agreement. If you encounter difficulties with credit card/debit card, alternative payment methods such as bank transfers or Western Union can be used.
Any delays in payment may result in delays to the review removal process.
We will provide letter samples and other supporting documentation that you can use to sign. Please ensure all letters are printed on your shop letterhead if available.
You agree to review and provide feedback on all drafts and materials we share in the process.
Our services aim to assist with the review removal process, but we cannot guarantee a successful outcome. We are not liable for any damages, losses, or expenses that arise from the review removal process.
We are not responsible for any misuse or mishandling of the information provided by you.
Any information shared with us during the review removal process will be kept confidential and used solely for the purpose of resolving the reviews.
We reserve the right to update or modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services after such changes constitutes your acceptance.
Any disputes arising from these Terms and Conditions or our services shall be resolved through amicable negotiation.
By using our review removal services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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